FAQ

Do You Ship Internationally?

We are currently only shipping within the Unites States.

How Long Will It Take For My Order To Deliver?

Your Order should be processed between 1-2 Business days. It then will take 2-5 Business days until delivery. If your order has not been delivered within 7 Business days, please contact us. You can track your order for updates on our website. 

Where Is My Order Confirmation?

Please check your spam or junk folder as sometimes our emails unfortunately get sent there by accident. If you have an order reference number i.e #0123, then the order has gone through. If you have not received an email confirmation email, contact us and we can resend it.

Can I Change My Address/Order?

Orders cannot be changed once they have been placed online as they are sent to the warehouse immediately in order to ensure prompt dispatch. For security reasons, we are not able to change the address your order is being sent to. Failure to provide the correct full address will cause your order will likely be processed but will fail to reach you. We are not liable to resend your order if you provide the incorrect address. 

Can I Return/Exchange My Order 

You can return an order within 30 days of the order being placed. Please send an email to faithfulchampions@gmail.com including your order number to find out how to return your order.